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Polaris Communications is an Australian company that designs, manufactures and distributes High Quality Headset products.

We are an innovative, forward-thinking company, always striving to achieve the very best in all areas of our business.

For almost 35 years we have held our position as a telecommunications market leader by building a reputation for consistent high quality and constant innovation, both in product design and service delivery. 

While our head office is in North Melbourne, we have representatives in every Australian state, as well as in Europe.   

POLARIS SPECIALISES IN:

  • Corded Headsets
  • Wireless Headsets
  • PC Headsets
  • Video Collaboration
  • Conference Phones
  • Analogue Office Phones
  • Accessories
  • Acoustic Protection Devices for Headset Users

We Provide the Right Solution for our Customers

As an independent headset supplier, Polaris supplies all major headset brands and that's what sets us apart from the rest.  We have the knowledge, expertise and flexibility to provide our customers with the best headset solution.

Partners

We will always analyse our customer’s telecommunications requirements and make a recommendation based on their needs.

World leader in Acoustically Safe Headsets

In 2002, after years of research and development, Polaris released the Soundshield Acoustic Protection device which was the first device ever to protect headset users from acoustic shock.

The Soundshield was redesigned in 2012 to enhance user functionality, and it continues to be the only device able to completely eliminate the risk of acoustic shock to headset users. Wherever a Soundshield has been installed there has not been a single incident of acoustic shock injury.

The Soundshield technology has been applied to other Polaris headset products such as the Soundshield Wireless Headset and the HD Wireless Headset. Polaris has invested heavily in the development of this advanced technology and is therefore looked upon as a thought leader in this field both in Australia and abroad. Find out more by clicking on the Acoustic Safety tab above.

Outstanding Customer Service

Polaris is widely known in the industry for its excellence in customer service.  Its in-house Customer Service team has a great deal of knowledge and experience across all headset brands (Polaris, Logitech, Jabra, Plantronics & Sennheiser) and can assist Polaris customers with everything from:

  • Technical Support
  • Installation and Setup
  • Product Training
  • Headset Compatibility
  • General Enquiries

Complementing our Customer Service team is our in-house Polaris Service Centre and Warehouse which offer:

  • Comprehensive stock holdings
  • Speedy repair turnaround
  • Next-day delivery

International Distribution

Acknowledged for their high quality, Polaris branded products are used extensively here in Australia and are quickly becoming popular in Europe, especially in the United Kingdom where Polaris is represented by Communications Solutions UK.

We encourage you to visit our blog and our social media pages to see what we’ve been up to lately. And please don’t hesitate to get in contact with us to learn more about our headset products and services. We are very proud of our achievements and are able to offer the best headset solutions to our customers.

Commitment to Quality, Service and Innovation
- that's what sets Polaris apart from the rest!